COVID-19 ...

NZ Plant Producers Incorporated supports the national COVID-19 Level 4 lockdown, it's our best bet to beat the virus. We're working with plant producers and related business to help them be well placed to support it too.

Our priority is keeping plant businesses, and their staff and families, healthy and safe and we're monitoring advice from the Government regarding the evolving COVID-19 situation.

COVID Alert Level 2 from midnight Wednesday 13 May

Customers will be able to enter your premises, select their purchases, and talk face-to-face with you and your staff. No hugs or handshakes yet though – physical distancing is still important.

Many of the Level 4 & 3 restrictions have been eased. Under Level 2 you can:

  • Sell any of the products in your range.
  • Allow customers to enter your premises and select their own purchases.
  • Accept cash payments and provide change if you have appropriate processes for washing hands and sanitising the cash and till.

You should also:

  • Define how many customers you can have onsite while keeping physical distancing. This could be as simple as measuring your aisles in meters and dividing by 2.
  • Count customers in and out so you know how many are onsite. It may be necessary to queue customers at busy times. Provide enough space for them to keep physical distance in the queue, or take numbers and ask them to wait in their vehicle.
  • Record customer contact details (see below).
  • Provide hand sanitizer for customers (and must provide hand-washing facilities if you serve food or drink).
  • Maintain your cleaning/sanitising regime for high-contact surfaces (eg, eftpos terminals, tills, door handles, trollies, baskets, etc etc).
  • Discourage customers from touching any item they do not intend to purchase today.
  • Post obvious signage about your physical distancing rules.
  • Consider offering a click-and-collect service into Level 2.
  • Supply gloves and hand sanitiser to all staff handling customers’ purchases.
  • Maintain all standard health and safety practices.
  • Wash your hands, wash your hands, wash your hands!

Recording customer contact details is highly recommended and has advantages for your business. If you record customer details you can allow 1m physical separation on your premises – for customers, staff, and visitors. If you choose not to record contact details you must maintain 2m separation on your premises.
The information you need to record is explained here.

For more information on operating under Level 2 go to:


Current updates

COVID-19 - Level 2 operations in nurseries and garden retail
12/3/20 - Level 2 operations enable a wide range of activities with safe operating procedures from 14 May ... more
COVID-19 - Government business support in Level 3
4/5/20 - Information on the Small Business Cashflow Scheme and Wage subsidies and Leave subsidies ... more
COVID-19 - L3 Operation Protocols
24/4/20 - NZPPI has developed a set of protocols for the move to Level 3 operations, which is scheduled from midnight on Monday 27 April. ... more
COVID-19 - L3 & retail trade
16/4/20 - Today's announcement on Level 3 operations precluded retailers opening. We're working on a case for garden retail to be able to trade ... more
COVID-19 Safety Plan template
Producer's and retailers undertaking authorised activities through the lockdown must have a Safety Plan to manage COVID-19 risk and have it available for MPI. NZPPI's template is available to members ... more

Our purpose ...

New Zealand Plant Producers Incorporated (NZPPI) is the peak industry body for plant producers and our industry partners. It's an opportunity for plant producers and their community to collaborate in shaping and growing an industry body with an influential voice that delivers value to our businesses.

It grew from work to identify a model for a producer-led industry body to advance an agenda for a broader and more inclusive community of plant producers and their industry partners.

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